Shipping to:
Europe

Something is missing in my parcel, what should I do?

We're sorry that an item is missing!

1. Please check your email with order confirmation and receipt and ensure the item was not sold out or shipped in another parcel.
2. If the parcel was damaged, please go to the question The parcel is damaged, what should I do?
3. If the parcel was not damaged, please contact our customer service and specify which item is missing. We will help you!

Still didn't find the right answer? Let us help you!E-Mail us
We usually reply within 3 business days.
Currently, our response time is longer due to a high volume of inquiries.
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