You always have 14 days to return, counted from the day you receive the order. Note that the package must be delivered to the pick-up point within these 14 days. In the case of a return, a return fee of €7,99 is charged. This fee is deducted from the amount refunded. Please note! For orders in France, the return fee is €11,99.
Right of Exchange is valid on all orders placed between 28/10/2024 - 01/01/2025 and the last date where the order can be exchanged is 15/01/2025.
The right of exchange means the following: during this period, you have a right to exchange the products for store credit in Booztlet if you return them after 14 days. An email with a store credit code, corresponding to the refund amount minus the return fee will be sent to your registered email address.
The store credit can be used on a future order on Booztlet and is valid for 3 years. All returns that are registered within the normal return period of 14 days follow the regular refund process, where the amounts are refunded in cash.